Free Delivery on all orders
Contact us
 

Delivery & services information

Delivery is FREE to any UK mainland address plus the Isle of Wight and Northern Ireland on selected items.
We also offer connection, removal and weekend premium delivery service on most of our appliances. You can find these on product pages where available. Please see the image below for instruction on where you can find our service options.


Please ensure you have your old appliance disconnected from the water/mains/gas supply and ready for removal and connection.


Kitchen Science aims to deliver your product right first time, every time.


To help us achieve this, our delivery service is carried out by the manufacturer’s recommended agents. Most of our manufacturers deliver with a two man crew to ensure they handle the product with the great care and attention it deserves. We don’t just drop off the product we also remove and dispose of all the packaging*. We make sure you are satisfied with your product.

Delivery Checklist

To help ensure that your product is delivered successfully please check the following information and advice:

  • Please provide us with the phone number where you will be contactable on the delivery day. A mobile phone number plus an alternative number is best.
  • Check the dimensions of the product you plan to purchase to ensure that it fits in the space/unit where you plan to put it.
  • Make sure you have the relevant services to which your appliance needs connecting (see our Buying Guide for further information.)
  • Make sure you advise us in advance of anything that may affect your delivery such as restricted parking, difficult access, stairs etc.
  • That there is clear access for the delivery vehicle.
  • That there is a clear access and a route through your home to where you want the product placed. Try walking the path that the delivery team will take when delivering your product.
  • That you check your new appliance is the correct model and colour.
  • That you check your new product for any damage & that all accessories are included where possible before the delivery team leave. You do however have 7 days to notify us if this is not possible at the time.
  • Any discrepancies should be noted on the delivery paperwork.
  • Please ensure that you read the manufacturers installation and instruction book before you use your new product.